PETALING JAYA: CIMB has launched a self-service Lock Clicks ID function that acts as a “kill change” for each its CIMB Clicks and CIMB Octo apps.
This function permits clients to instantly freeze their on-line banking ID in the event that they detect uncommon or suspicious transactions or suspect that their account has been compromised.
As soon as the function is activated, they are going to be mechanically logged out of the app. They may not be capable to log in and new outgoing transactions can’t be carried out.
They may also obtain a notification confirming that their Clicks ID is locked.
Prospects will nonetheless be capable to use their accounts at ATMs or on the financial institution’s branches.
In an effort to unlock their on-line ID, customers can be required to contact CIMB’s name centre and bear the mandatory verification.
CIMB suggested customers to alter their password after unlocking their ID.
It additionally reminded customers to solely obtain its app from official shops, such because the Apple App Retailer, Google Play Retailer or Huawei AppGallery.