Oluwarotimi Fadoju, a buyer on the Stanbic IBTC Financial institution, Ring Street department, Ibadan, Oyo State, on Tuesday, created a scene contained in the banking corridor, protesting the alleged freezing of his account over Tax Identification Quantity (TIN) certificates.
Mr Fadoju, who claimed to be a London-trained police officer, was seen shouting on high of his voice, which quickly disrupted actions within the banking corridor.
A Information Company of Nigeria (NAN) correspondent, who was within the banking corridor, whereas the drama lasted, gathered that the financial institution’s safety personnel disallowed different clients from coming into.
NAN gathered that for over 4 hours, the aggrieved buyer was seen fuming, shouting because the financial institution staff couldn’t instantly discover a resolution to his complaints.
Mr Fadoju instructed NAN that he was made to grasp that his account was frozen due to TIN certificates, which he mentioned was already within the custody of the financial institution.
The client additional complained that he had been within the banking corridor for over 4 hours with out being attended to.
Regardless of pleading by different clients to calm him, Mr Fadoju insisted that he wouldn’t go away the banking corridor until his account was activated and he will get entry to his cash.
Mr Fadoju, who lamented that his daughter would get married on Saturday, mentioned he was denied entry to his “hard-earned cash” to buy all of the wanted gadgets for the ceremony.
In keeping with him, I’m presupposed to be in Abeokuta by now, however unable to go as a result of I couldn’t entry the cash in my account.
Mr Fadoju additional demanded that his account within the financial institution ought to be closed, due to the sufferings and alleged humiliations he had been subjected to by the financial institution.
“Put your self in my shoe, my daughter is getting married on Saturday, and I’m presupposed to be in Abeokuta by now, since my account had been frozen I can’t go.
“The query now begging for reply is why was my account frozen?
“After I received to the financial institution round 9.00 a.m, a woman who first attended to me requested if I’ve the delicate copy of my TIN, and fortuitously I discovered it on my telephone and gave her, she enter it into her system.
“The identical TIN certificates for which my account was blocked was printed out of their system, confirming to me that I opened my account at Dugbe department in Ibadan.
“After I opened the account, I supplied each doc wanted and that’s the reason she was in a position to get the TIN from her system.
“After I ask her to shut my account, she mentioned it can take longer time to shut my account than to resolve the problem of frozen of my account,” Mr Fadoju mentioned.
The client mentioned he had been subjected to psychological and bodily torture, insisting that he wouldn’t go away the banking corridor till he collected his cash.
Nonetheless, a feminine official of the financial institution, who pleaded anonymity, as a result of she was not permitted to speak to the press, later got here and apologised profusely to the aggrieved buyer.
The official mentioned she was within the workplace when a report got here that an aggrieved buyer was within the financial institution corridor shouting in protest over the freezing of his account.
“Earlier than I got here down from my workplace upstairs, I used to be looking for an answer to his complaints earlier than I might meet him.
“This was the explanation why I couldn’t come out instantly to satisfy him as a result of I do know that no quantity of pleading might pacify him until the problem he raised is resolved.
“No accountable officer will hear {that a} buyer is aggrieved and can simply sit down with out discovering a manner out of the problem,” the official mentioned.
She assured the client that the problem along with his account had been rectified, including that he might go and make his transaction.
(NAN)
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