AUSTIN, Texas–(BUSINESS WIRE)–Q2 Holdings, Inc. (NYSE:QTWO), a number one supplier of digital transformation options for banking and lending, introduced in the present day that it has been named a Chief within the IDC MarketScape: North America Digital Banking Buyer Expertise Platforms 2022 Vendor Evaluation (doc #US48061122, March 2022) report. Q2 was acknowledged after being assessed on 13 capabilities, together with buyer satisfaction, customer support supply, performance and providing, pricing mannequin, progress, analysis and growth, and innovation.
The IDC MarketScape research supplies a quantitative and qualitative evaluation throughout a number of traits that assist clarify a vendor’s success and place within the market utilizing the IDC MarketScape mannequin.
The expertise distributors offered an in-depth evaluation of their present capabilities and techniques, and their reference purchasers have been interviewed to evaluate the seller’s means to satisfy the monetary establishment’s strategic wants and present necessities.
“We’re excited to be named a Chief within the IDC MarketScape Report for North America Digital Banking Buyer Expertise platform,” stated Kirk Coleman, chief banking officer, Q2. “Q2 is dedicated to fulfilling our mission to construct robust and various communities by strengthening their monetary establishments. For greater than 17 years, now we have completed this by serving to banks, credit score unions and fintech corporations unlock the ability of digital transformation to ship revolutionary new companies with velocity, safety and effectivity.”
“Customers will start to demand a extra hyper-personalized expertise that may ship throughout any channel the identical expertise, which demonstrated empathy and understanding of the shoppers’ monetary journey,” stated Marc DeCastro, analysis director, Shopper Banking, IDC Monetary Insights. “Q2 is a longtime fintech of virtually 20 years that has centered its options on permitting monetary establishments to digitally have interaction with their clients, no matter core. As well as, Q2 has carried out properly throughout a number of key focus areas, together with buyer satisfaction, customer support supply, performance and progress.”
This IDC research makes use of the IDC MarketScape mannequin to offer an evaluation of expertise distributors collaborating within the retail digital banking engagement platform business, primarily offering on-line and cell self-service options.
Obtain a complimentary excerpt of IDC MarketScape: North America Digital Banking Buyer Expertise Platforms 2022 Vendor Evaluation by clicking right here.
IDC MarketScape vendor evaluation mannequin is designed to offer an outline of the aggressive health of ICT (data and communications expertise) suppliers in a given market. The analysis methodology makes use of a rigorous scoring methodology primarily based on each qualitative and quantitative standards that ends in a single graphical illustration of every vendor’s place inside a given market. IDC MarketScape supplies a transparent framework through which the product and repair choices, capabilities and techniques, and present and future market success components of IT and telecommunications distributors might be meaningfully in contrast. The framework additionally supplies expertise consumers with a 360-degree evaluation of the strengths and weaknesses of present and potential distributors.
Q2 is a monetary expertise firm devoted to offering digital banking and lending options to banks, credit score unions, different finance, and fintech corporations within the U.S. and internationally. With complete end-to-end answer units, Q2 permits its companions to offer cohesive, safe, data-driven experiences to each account holder – from shopper to small enterprise and company. Headquartered in Austin, Texas, Q2 has workplaces worldwide and is publicly traded on the NYSE below the inventory image QTWO. To be taught extra, please go to Q2.com.