Among the many reasons that insurance-agency leaders often say they love their work: It provides an opportunity to help people and businesses navigate some of the toughest challenges they’ll ever face. (Photo: ©Brian Jackson/Adobe Stock)

I wrote in the July/August issue of NU Property & Casualty magazine about how often insurance professionals express love for their work.

While true, agents, brokers, risk managers, underwriters, actuaries and insurance executives are only human. Even the best relationships sometimes hit the skids, and folks who love their jobs can suffer from burnout.