ICICI Financial institution’s cell and web banking platforms confronted outages on Friday as a consequence of server points inflicting inconvenience to its clients although providers had been restored later.
Prospects of the second largest non-public sector lender took to social media to complain that they had been unable to entry the lender’s web banking platform and cell banking app to carry out transactions.
The financial institution claims over 90% of financial savings account transactions, – each monetary and non-financial –are accomplished by means of digital channels.
Financial institution sources stated the web banking platforms confronted outages for the reason that financial institution’s server was dealing with glitches for round 2 to three hours.
ICICI Financial institution’s retail broking arm ICICI Direct additionally confronted comparable outages.
“Expensive Buyer, http://ICICIdirect.com is down in the meanwhile. We’re working to get issues again to regular as fast as doable and can replace you right here. We deeply remorse the inconvenience brought about,” ICICI Direct stated in a twitter publish.
Earlier in December 2020, the Reserve Financial institution of India barred HDFC Financial institution from onboarding bank card clients and launching digital merchandise because the financial institution’s web and cell platforms confronted repeated outages. The ban, which was in place for 8-15 months, impacted the financial institution’s bank card and different digital enterprise.