Palinode, a number one supplier of credit score dispute decision know-how, has taken authorized motion in opposition to competing software program firm Provana and a former buyer, Plaza Providers, for misappropriation of commerce secrets and techniques. Palinode is looking for damages and a everlasting injunction arising from Provana’s scheme to, through Plaza Providers, unlawfully entry commerce secrets and techniques and confidential data relating to Palinode’s Sonnet software program.
(Photograph : Dalton Company)
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“This misappropriation of Palinode’s mental property, which we see as theft, is inflicting hurt and confusion within the market,” stated Palinode President and CEO Joe Storey. “We spent tens of millions of {dollars} and plenty of 1000’s of hours growing and defending the Sonnet platform. It is a superior product that Provana desperately needed to entry, however we have been in a position to uncover what they did. The authorized motion we’re taking is a David-and-Goliath battle in opposition to a multinational software program firm, however we’re decided to guard our beneficial mental property.”
Palinode asserts that Provana used illegal entry to find out how Sonnet works and quickly develop rival software program to attempt to meet up with Palinode. In doing so, Provana competed unfairly in its efforts to license the rival software program to Palinode’s current and potential prospects, damaging Palinode.
Provana is a U.S. and Indian firm with ties to Plaza Providers, an Atlanta-based collections company. In accordance with the lawsuit, Plaza was a Palinode buyer earlier than a whistleblower admitted to Palinode that Provana was pushing them to supply data to Provana about Sonnet, and Palinode realized that Provana had been accessing Sonnet. Plaza had signed an settlement with Palinode that barred third-party entry to Sonnet and prohibited disclosure of Palinode’s commerce secrets and techniques and confidential data. Palinode asserts that Provana induced Plaza to breach that settlement by permitting a Provana worker to entry Sonnet, posing as a Plaza worker, then Provana had a number of members of its improvement staff entry and research Sonnet, after which it shortly produced competing software program.
“We took all the right precautions by way of insurance policies, procedures and know-how to protect the mental property in our Sonnet platform,” added Storey. “Nonetheless, granting customer-level entry to Plaza Providers was ample for them to enormously help Provana in growing its competing product.”
Sonnet is a platform that simplifies credit score dispute investigations, integrating with a buyer’s e-OSCAR dispute workflows to extend productiveness, preserve compliance, and, in the end, obtain environment friendly decision. Sonnet helps knowledge furnishers meet Shopper Monetary Safety Bureau (CFPB) rules to exhibit a “affordable investigation” and reply to every dispute inside 30 days.
Clients and potential prospects with any questions in regards to the Sonnet platform are inspired to contact Palinode at 866-821-4484 or information@palinode.io.
Civil Motion No. 1:21-cv-01378-MN-SRF (D. Del.)
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