RHB Financial institution has introduced that its web and cellular banking platform RHB Now can be discontinued successfully beginning 31 March this yr. Current customers are suggested emigrate over to RHB On-line Banking to be able to proceed utilizing the financial institution‘s quite a few on-line providers.
Based on a report by RinggitPlus, RHB stated the choice to not depend on RHB Now could be to additional make sure the safety of consumers by the newest safety enhancements provided by way of its newer on-line platform. Furthermore, the transfer can also be according to Financial institution Negara Malaysia’s mandate which requires all banks to strengthen the safety of their on-line presence.
For the uninitiated, RHB On-line Banking affords just about the entire similar providers because the older platform, however introduced with an all-new interface and a brand new URL at onlinebanking.rhbgroup.com. Previous to this, RHB has already migrated its Overseas Telegraphic Switch (FTT) service over to the brand new web site on 19 December 2022.
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Regardless of being on a separate platform, current customers on RHB Now aren’t required to create a brand new account to be able to benefit from the providers out there on RHB On-line. That being stated, they will merely log onto the latter through the use of the identical username and password, although earlier preferences on providers reminiscent of recurring transactions, favorite accounts and so forth will must be configured manually upon migration.
RHB Financial institution is recommending clients to shift over to the brand new platform “instantly” to make sure a clean transition. As well as, it additionally strongly advises customers to take away all of their current recurring transactions from RHB Now for uninterrupted transactions after making the soar.
For extra data and inquiries, you’ll be able to contact RHB Financial institution immediately by its name centre at +603 9206 8118, or by way of electronic mail at buyer.service@rhbgroup.com. Alternatively, you can even select to message the financial institution by its official Fb web page, or tweet on to its official account on Twitter.
(Supply: RHB press launch, by way of RinggitPlus)
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