Secretary of State has a ‘Skip the Line’ plan for DMV – Shaw Native

Illinois Secretary of State Alexi Giannoulias has launched his transition workforce’s report he says will function a blueprint for modernizing the workplace.

“This transition workforce report is detailed, aspirational and doable,” Giannoulias stated Tuesday. “It’s clear we have now numerous work forward of us, however I’m excited to dig in and make the Secretary of State’s workplace the gold normal in relation to customer support, innovation and ethics.”

Highlights within the report embody:

• Implementing a modernization plan, utilizing expertise to overtake and enhance customer support and scale back wait instances. This plan will enable for growth of the “Skip the Line” appointment program at amenities to enhance the client expertise.

• Positioning the workplace as a frontrunner in ethics reform by strengthening lobbyist registration pointers, growing transparency, increasing disclosure necessities and modernizing the lobbyist registration database to make it extra accessible.

• Distributing library assets, activating extra collaborative partnerships and supporting freedom of thought. This contains narrowing the digital divide by improved accessibility of e-books and on-line training assets. As well as, strengthening the collaborations between the three library techniques: the Illinois Library Affiliation, Reaching Throughout Illinois Library System and the Illinois Heartland Library System.

• Launching fraud prevention and detection training campaigns, publicizing fraud and rip-off enforcement successes to discourage future acts of fraud, enhancing worker recruiting and retention, and streamlining investigator coaching to enhance efficiencies and promote efficient expertise.

• Rising voter participation by the growth of equitable entry, driving voter registration in settings the place individuals are much less prone to be registered to vote, and proactively informing constituents about voting places and election dates.

• Introducing trendy applied sciences to streamline companies by upgraded software program instruments and new, inventive strategies of supply. These enhancements will enable for the institution of a digital driver’s license and digital ID, an digital automotive title system that digitizes the issuance of automotive titles, making the method quicker and extra handy, and a cellular app to conduct transactions with the workplace simply and shortly.

• Working to discover a match for many who want an organ donor by growing the registry, significantly amongst communities which can be extra prone to want a donor match. This contains streamlining and automating the method to simplify registration, growing donor registration factors to broaden the donor community, and coaching workplace employees on organ and tissue donation to allow them to successfully share that information with the general public.

The transition workforce included people who served on 9 separate transition sub-committees and the greater than 800 Illinoisans who submitted concepts and strategies on-line by his RevUpIllinois.com web site.

A duplicate of the total Secretary of State Transition Crew report will be discovered at https://www.ilsos.gov/information/2023/january/230117d1-transition.pdf.