MADRID (AP) — A Spanish retiree campaigning to maintain in-person buyer companies at banks as a result of he felt “ignored” by the shift to on-line banking is handing authorities officers a petition with greater than 610,000 signatures, amid a wave of nationwide help for his trigger.
Carlos San Juan, 78, a retired physician from Valencia in southeast Spain, traveled to Madrid and was handy the signatures Tuesday to the secretary of state for the treasury, Carlos Cuerpo, on the Financial system Ministry.
His petition struck a chord with many individuals in Spain as banks search to drive enterprise on-line.
Because the marketing campaign gathered momentum final month, he obtained a telephone name from the governor of the Financial institution of Spain, the nation’s central financial institution, and the federal government publicly appealed to banks to make sure they have been assembly the wants of older folks.
Spain’s authorities minister for financial affairs and digital transformation, Nadia Calviño, stood alongside San Juan and promised “efficient measures” by the tip of the month to deal with the issue.
Referring to Spain’s estimated 10 million retirees, San Juan stated exterior the Financial system Ministry that he was motivated by the “desperation of many, many individuals who really feel excluded.”
On his petition web site he complained that “these days nearly all the pieces is completed on the web … and we don’t perceive these machines.”
“We don’t deserve this exclusion,” he stated, demanding “human consideration” when he goes to a financial institution.
He stated at occasions he felt “humiliated” when asking for assist from a financial institution worker “they usually handled me as if I used to be an fool as a result of I couldn’t do it.”
His slogan on change.org is “SoyMayorNOidiota” (“I’m a senior citizen, not an fool”).