Tennessee Insurance coverage Division Makes use of Mediation to Settle Claims Disputes, Returns $8M

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The Tennessee Division of Commerce and Insurance coverage returned greater than $8 million to policyholders in 2021 via mediation between shoppers and insurance coverage firms, the division introduced this week.

The division investigated and mediated some 2,900 complaints by policyholders, which resulted in beforehand denied claims being overturned and extra advantages paid, TDCI mentioned in a bulletin.

Huddleston

“Shoppers typically really feel pissed off and overwhelmed coping with insurance-related points. I wish to guarantee them that our devoted Shopper Insurance coverage Companies workforce is able to help always,” mentioned TDCI Assistant Commissioner Invoice Huddleston. “Shoppers ought to do not forget that submitting a grievance is at all times an choice once they really feel a declare has been unjustly denied, or if they’ve questions or considerations about their insurance coverage insurance policies.”

The information launch didn’t checklist the insurance coverage firms concerned or the kinds of claims.

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